Challenge
- Customer-built orders were placed using Excel, and data was not structured
- Lack of omnichannel experience integrated into the sales process – leads were captured manually
- Low sales efficiency and a lot of time-consuming operations
- Not integrated ecosystem and no possibility to enable 360 degrees customer view
Solution
- Omnichannel experience with automatic handling leads and Connected Cars interface
- Advanced web car configurator
- New transparent sales process
- Clear daily agenda for salespeople
- 360 customer view with proactive recommendations
17
Authorized Dealers100
% acceptance of Sales workforce from day one!100
% of prospect channels of BMW are covered as well as all the leads are properly enteredReady to find out more? We’re here to help
