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MyAccount Customer Portal

Equip your dealership network with a customer web portal, designed to elevate the customer experience and streamline interactions with your brand.

This cutting-edge portal offers a single access point with a comprehensive set of self-service tools, allowing customers to easily manage their profile and vehicle information, book a service, schedule appointments, track transaction history, and even receive personalized campaigns and offers.

Discover More Sales Opportunities and Foster Customer Loyalty with an Enhanced Customer Experience

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Why OneDealer MyAccount Customer Portal?

  • Improved Customer Experience: allow your customers to access information and perform tasks on their own without having to contact customer support. Deliver an enhanced customer experience with more freedom
  • Streamlined customer interactions: having a single access point for customers to manage all aspects of their relationship with your brand, simplifies their interactions with your dealership network and increases engagement with the brand.
  • Increased sales and revenue: provide customers with personalized campaigns and offers. By using data analytics to track customer behavior and preferences, you can create targeted and relevant offers that improve conversion rates.
  • Cost reduction: The self-service tools available in the MyAccount web portal can reduce the workload on your customer support teams, freeing them up to focus on more complex customer issues. This can result in cost savings for your dealership network as you can reduce the number of support staff required or allocate those resources elsewhere.
  • Improved communication and collaboration: a platform for customers to communicate with your dealership network, enabling them to provide feedback, report issues, or ask questions. This can facilitate better communication and collaboration between your brand and customers, leading to a stronger relationship and increased loyalty.
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Why OneDealer MyAccount Customer Portal?

Key Functionalities

Account management

Account management

Customers can manage own account details and email preferences

Personalized inquiries

Personalized inquiries

Customers can learn more about recent personalized inquiries

Vehicle management

Vehicle management

Provides vehicle information, such as car Model name, Mileage, License Number, VIN, etc. for customer’s owned vehicles

Car Maintenance

Car Maintenance

Customer can book and manage next service and get detailed view of past services of own vehicles

Offers

Offers

Communicate new products or services, special deals, limited-time offers, to incentivize your customers

API support & Integration

API support & Integration

Full API support and OneDealer suite integration

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