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Torpedo Gruppe

Case Study: OneDealer automotive retail suite

Hyundai Certified Dealer System​

Torpedo Automobile GmbH is achieving workflow standardization, transparency, paperless transactions, integrated data systems, and effective customer communication through campaign management for enhanced digital sales with the OneDealer Digital Sales Workplace.

Torpedo_OneDealer

Torpedo Gruppe

Challenge

  • Complete digitization of sales processes​
  • Standardization of sales processes​
  • Management of the sales team across multiple branches​
  • Introduction of Hyundai Digital Service Process​
  • Coordinated marketing activities based on DMS data

Solution

  • Standardized digital sales process along the customer journey using workflow​
  • Transparency “Where am I in the sales process?​
  • All data on customers and vehicles in one integrated IT system​
  • Paperless process for buying and selling vehicles​
  • Integration of the available Hyundai DIH interfaces​
  • Use of campaign management as an integral part of customer communication​

Module

  • OneDealer Digital Sales Workplace (DSW) ​
  • OneDealer Campaign Management​
  • OneDealer DMS SAP Business One (Sales & Service)​
  • Integration of Hyundai  DIH interfaces with the digital service process​
  • Integration of TG-proprietary systems​

7
Locations
+200
Users
2
Brands: Hyundai & Land Rover
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