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Convert more leads with OneDealer’s car sales CRM

Buying a car is a complex process and traditional customer relationship management (CRM) software simply isn’t up to the task.

ΟneDealer’s Digital Sales Workspace is a car sales CRM and sales engine designed to maximize your impact throughout a seamless customer journey that bridges the gap between the digital marketplace and brick-and-mortar showroom. Our innovative car sales software enables dealerships to take a structured yet personal approach to the sales process and turn more inquiries into confirmed orders than ever before.

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What is auto dealer CRM software?

With 95% of leads being generated online these days, your CRM tool needs to help you make decisions fast and follow up on those leads before they go cold. And in the automotive industry, you need a car sales CRM that can handle all the special steps in the car-buying process, such as:

  • Providing pre-sales assistance
  • Arranging test drives
  • Preparing detailed offers and configurations
  • Delivering the vehicle
  • Assisting with after-sales services

To meet the demands of this complex customer journey, OneDealer’s Digital Sales Workplace features automated tracking and documentation of all events and auto-scheduling of follow-ups and salesperson activities

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OneDealer Cloud CRM is a great fit for your automotive business
4 ways to adopt an omnichannel dealership sales approach

The benefits of digitally enabled salespeople.

In today’s fast-paced digital world, the digital transformation must also extend to the sales teams themselves and the tools they use.

Salespeople need to have constant access to the car sales CRM on any device, including push notifications, so that they can maintain an active, personal relationship with their qualified leads and provide an engaging customer experience throughout the buyer journey and across all channels and touchpoints.
Automated event tracking, advanced analytics and intuitive scheduling also ensure that the right actions are taken at the right time. All of which means fewer qualified leads go cold, more interactions lead to actual sales, and customers keep coming back.

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Why OneDealer Digital Sales Workplace?

  • Maximize sales team efficiency: no more communication leaks. Sales teams work faster and smarter, backed by a connected, workflow-based process. Time to respond to leads is reduced, and management can monitor sales progress in real-time and collaborate instantly with staff.
  • Boost customer satisfaction: customers receive timely and automated emails, text messages and a personalized microsite for their journey to have a clear view of the offer on the table.
  • Increase staff engagement: painless navigation through structured sales processes, auto-generated documentation and instant collaboration are ensured via an intuitive, tablet-ready web interface.
  • Optimize workflows: management can define and customize standardized workflows, with both manual and automated steps, to fit any vehicle make, market segment, source/channel or customer group.
  • Enjoy cutting-edge technology: Digital Sales Workplace is built on state of the art technology, which delivers blistering speed and rock-solid reliability while scaling effortlessly. Available via secure private or public cloud.
  • Efficient operation: Easy integration avoiding double work and disconnected processes
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Increase your overall business performance

Key Functionalities

Built-in analytics

Built-in analytics

Real time operational Sales Data Analytics across dealers

Automated customer correspondence

Automated customer correspondence

via text messages and email

Intuitive, customizable workflows

Intuitive, customizable workflows

Sales Workflows based on automotive best practice standards

Effortless progress tracking

Effortless progress tracking

Managers can easily monitor progress in real-time and collaborate with the sales team

AI supported calendar management

AI supported calendar management

Save time, reduce scheduling conflicts, and improve productivity

Streamlining sales process

Streamlining sales process

Open leads, opportunities and inquiry lists filtered by salesperson, customer, brand, or sales process stage DMS-agnostic, bi-directional and live synch with the DMS

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What can our car sales software do for you?

OneDealer Digital Sales Workplace is open for third-party applications integration on the appropriate spot, while still ensuring the complete end-to-end process.

At OneDealer, we’re committed to the digital transformation of the car buying journey. To ensure the success of this journey, our Digital Sales Workplace car sales CRM guides qualified leads along a structured path based on flexible workflows that can be fully customized by type of sale (new, used, fleet), car make and model, customer group and more. This workflow-based approach gives your salespeople the confidence of a preconfigured sales strategy based on established best practice, while intuitive collaboration tools optimize communication and information flows and enable management to take fast action when needed.

Drive your business forward with our Digital Sales Workplace.

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Elevate Your Sales Game with
OneDealer’s Digital Sales Workplace

Revamp your automotive sales strategy with OneDealer’s Digital Sales Workplace. Witness the future of automotive sales in action. From lead qualification to personalized offers, our digital workflow ensures an efficient and satisfying customer journey.

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Ready to start the digital journey and deliver your customers care-free and flexible mobility?
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