Case Study

Hyundai & KIA importer in Greece, moves its dealer networks into the digital era with OneDealer™


KIA Hellas was founded in 1998 undertaking the exclusive representation for cars, parts and support services for the KIA brand in the Greek market and with a  network of 31 Licensed Distributors, it achieves high results and leading technological developments in the auto sector. Except for the broad range of vehicles offered in the Greek market, the company is taking initiatives in order to digitally transform its retail processes and provide its customer with unparalleled customer experiences using OneDealer Digital Sales Workplace.

Quick info

OrganizationHyundai & KIA Greece
HeadquartersAthens, Greece
IndustryAutomotive Importer & Distributor

The Challenge

  • Need of a solution that would help Hyundai & Kia act’s as a hub for an interconnected dealership network.
  • Digitally transform the sales process to achieve a consistent look and feel during the customer journey.
  • Transform salespeople into trusted advisors and reduce employee workloads.
  • Need to manage prospective clients from various sources of interest.

The Solution

  • 100 % Acceptance of Sales workforce from day one!
  • All data in one cloud-based database.
  • Personalized web and mobile notifications at every stage of the process.
  • 100% integration in back office systems of Hyundai Hellas & Kia Hellas

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