Attract more service customers and keep those that have already visited coming back for more. With Online Service Management you can increase your service centre revenue, modernise the customer experience and create a lean service operation which offers competitive pricing and guaranteed, on-time vehicle pickup.
Increase Competitiveness and Revenue
Online Service Management allows service centres and workshops to increase their competitiveness and revenue by becoming lean, more visible within the marketplace and by offering a rich customer experience. Spread work evenly, reduce stock levels and provide an engaging digital presence for the customer; OneDealer’s workflow-based approach will offer significant benefits every step of the way.
- Fixed-price, fixed-time service – guaranteed: Let your service customers choose their drop-off date, benefit from same-day pickup and save money by finally delivering on your ultimate promise.
- Maximize competitiveness: Offer far more competitive pricing by enabling a robust digital presence combined with optimal resource utilisation and flexible marketing options.
- Engage and retain customers: Competitive pricing, guaranteed repair times and an addictive, transparent and fun-to-use web-based booking engine will keep customers coming back for more!
- Boost satisfaction: Stop losing business because of poor resource utilisation, overpricing and a cumbersome and impersonal service operation.